Description
Job Purpose: (Main job functions, purpose/objectives of the functions, key working/business relationships)
Human Resources Representatives help to improve employee productivity and retention by recruiting
quality candidates for production, office and service positions. They work closely with location
management and employees to ensure legal compliance in employment-related areas, adherence to
Company policies and procedures, and accurate and timely administration in payroll and benefits areas.
HR Representatives also work closely with Regional HR Directors and Corporate Human Resources to
provide employee relations and performance management support to the location management team.
Essential Job Functions and percent of time spent on each:
[For each job function, describe what is to be done, why it is to be done, when (or how often)
it is to be done, guidelines/assistance that is provided, and expected end results.] % of time
1. RECRUITING and INTERVIEWING
- Ensures job descriptions are current and accurately represent open positions
- Coordinates the posting of open positions internally
- Places external employment advertisements; lists positions with local unemployment office
- Uses DDI Targeted Selection techniques to conduct initial interviews for production, office and
service positions; recommends well-qualified candidates for hire - Pre-screens candidates for other positions, recommends and arranges second interviews
- Administers employee referral program
- Prepares and issues offer letters as directed
- Acts as primary contact for external vendors/recruiter
20%
2. HIRING and ORIENTATION - Maintains applicant tracking records in compliance with Company and legal procedures
- Conducts pre-employment assessments, screenings (Caliper, background checks, MVRs,
references, drug screenings, pre-placement physicals, social security number checks, etc.) - Ensures all DOT re-certifications, medical examiner cards, and MVR requests received from
Corporate are in compliance - Conducts new employee orientations, including collection of all new hire paperwork
- Provides initial explanation of safety policies and shows safety videos to new employees
- Ensures compliance with Bureau of Citizenship & Immigration Services regulations
- Completes Work Opportunity Federal Tax Credit Program forms (WOTC Form 8850)
- Implements Veterans/Disability Self Identification for new hires
15%
3. SAFETY and RISK MANAGEMENT - Partners with internal (Risk Management) and external resources (TALX) to reduce worker
related injury and unemployment costs - Administers plans to meet location’s safety and risk management objectives
- Maintains OSHA 300 log and participates on location safety committee
- Completes and submits first reports of injury, including vehicle accidents
- Monitors work-related injury claims with assigned claims adjuster
- Coordinates transitional duty and job accommodation plans for employees returning to work
- Assists with Safety Performance Improvement Process (SPIP)
10%
4. EMPLOYEE RELATIONS and EMPLOYEE DEVELOPMENT - Advises Supervisors and Managers regarding employee communication, performance reviews
and policy interpretation - Serves as HR representative on employee performance issues
- Works with Regional or Corporate HR to resolve employee relations issues
- Provides employee referrals to the Employee Assistance Program (EAP)
- Co-facilitates learning initiatives (Targeted Selection, Leadership Skills)
- Tracks GK Perform to ensure timely and complete performance evaluations; reviews
development opportunities and partners with GM to research and provide necessary tools - Gathers data and analyzes local turnover to determine trends and mitigate retention risks
- Uses Employee Opinion Surveys (EOS) as needed to identify and address retention risks
- Conducts exit interviews with voluntarily terminating employees
- Serves as a liaison between the location and Regional HR
- Coordinates Human Resources-related activities at branches
- Develops and maintains a thorough knowledge of HR department procedures, policies and
practices to answer employee questions, resolve problems and address issues - Administers and communicates company policies that pertain to role of each employee, such
as Individual Treatment, Performance Improvement and Non-Solicitation & Distribution - Provides local management with HR data and reports via PeopleSoft
- Assists with Labor Relations and Union-related matters as directed. Acts as liaison between
union representatives, field managers and corporate. Works to resolve any union issues with
employees and assists in maintaining an issue-free workplace. - Conducts 30/60/90 day follow ups with new hires to gather information and aid retention
- Ensures G&K facilities are in compliance with all required legal postings
30%
5. BENEFITS and COMPENSATION - Administers benefits and associated policies/procedures at local level; serves as employee
contact for benefits-related questions. Works closely with Corporate HR to ensure compliance. - Leads annual open enrollment for location
- Coordinates leaves of absence paperwork, policies and return-to-work accommodations
- Communicates and monitors benefits programs, such as Essential Time, Perfect Attendance,
Tuition Assistance, Vacation, Personal Holidays, etc. - Submits weekly location payroll to Corporate HR; uses time and attendance system, Source
Time, for reports and corrections as needed - Coordinates annual merit increase process; resolves questions or issues with Corporate HR
- Administers employee welfare events including birthday/anniversary recognitions, picnics, etc.
- Coordinates special events, including annual United Way campaign, flu shots, etc.
25%
Non-Essential Job Functions and percent of time spent on each:
N/A
Total 100%
Minimum Qualifications:
Education:
Bachelor's degree in HR, Business, or related field strongly preferred, but may consider equivalent
combination of education and work experience. HR Certification or Masters in HR a plus.
Experience:
2-3 years of Human Resources-related experience required, including experience in staffing, employee
relations and 1 or more of the following areas: training, benefits, compensation, payroll or safety
Specific Skills:
Ability to read, write and speak English well enough to complete tasks and communicate effectively
Proven success in a fast-paced environment with continual change
High level of professionalism in appearance and manner
Strong organizational skills/attention to detail
Demonstrated ability to handle multiple tasks, prioritize effectively and meet deadlines
Excellent written, verbal and presentation skills
Proven problem solving, reasoning and negotiating skills
Able to quickly build effective working relationships and develop influence at all organizational levels
Working knowledge of employment-related laws such as FLSA, FMLA, ADA, ADEA, Civil Rights Act, etc.
Proficient computer skills in Microsoft Office products or similar software
PeopleSoft experience a plus
Specialized Knowledge, Licenses, etc.:
Bilingual skills required Spanish and English
SHRM and/or AMA coursework or membership preferred.
Working Conditions, Hazards, & Physical Work Demands (Intensity, Duration, Frequency):
Regularly works in typical office environment. Frequently walks through plant, with exposure to moving
parts, excessive heat or cold, high noise levels and fumes. May be required to travel approximately 5-
10% of the time, in order to assist with HR projects or attend quarterly meetings.
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